About Us
We will install and support laundry rooms with one washer and dryer or with dozens of machines. We do all the work, often at no cost to the property owner, and the building earns guaranteed monthly income. Our Cyberserve system eliminates the use of cash, improving security and reducing labor costs. We are an award-winning laundry room design and management company with over 20,000 washers and dryers in thousands of buildings throughout the New York metropolitan area. Family owned and operated since 1952, SDi boasts instant refunds and outside-the-box service response to keep our customers happy, and timely payments to property managers to help keep budgets on track. As a result, 95 percent of our business comes from referrals, and we retain over 90 percent of our customers when contract renewal rolls around.
List of Services
NO LAUNDRY ROOM IS TOO BIG OR TOO SMALL
We will install and support laundry rooms with one washer and dryer or in high-rise apartments, dormitories and institutions with dozen of machines. We do all the work, and the building earns guaranteed monthly income.
FULL DESIGN AND INSTALLATION SERVICE
In many cases, we will paint, and if needed, provide vinyl floor tile. We can also provide a one-time decorating allowance to be used at the discretion of the owner or manager.
CUSTOMIZED CONTRACTS
We install and service all equipment and keep it in good working order at all times. A typical contract lasts eight years, and cycle pricing is based on your needs.
SDi President/CEO Ron Garfunkel (right) welcomes property managers to the new laundry room SDi just installed in their building.
MEETING RESIDENTS' NEEDS
Smart cards are distributed to residents when the contract starts, and new residents can get a card from building staff or through our website. Instructions on using smart cards as well as refunds and service calls are available by phone or online. Value can be added to Smart cards on-site or online.
SMART CARDS MAKE DOING LAUNDRY EASIER
No more worries about carrying cash to the laundry room. Put money on your smart card right now using a credit card and add value to your card using the Value Adder machine in your laundry room.
Smart Cards can be revalued using the phone or internet and the Coded Value Adder in the laundry room. This eliminates the need for property managers to collect coins, and protects against theft and vandalism.
Testimonials
The SDI machines are the best. I love the fact that I'm not counting quarters. I feel like I'm part of the new world of technology, especially when the checks come in. My tenants are thrilled as well. I was able to increase the cost of each wash and dry just for the convenience.
Lou Romano
Property Owner
River Edge, NJ
Property owner Lou Romano at the four-unit rental in New Jersey where SDi installed a laundry room for his tenants. Tenants are thrilled with the new amenity, and the laundry room provides a new source of revenue.
Thank you for a prompt, courteous, and professional installation of laundry and peripheral equipment. Not only did your staff establish an advance work schedule, they adhered to it through all phases. And when an issue arose on a Saturday afternoon prior to the installation, they answered immediately and rectified the situation. In addition, your staff performed a difficult installation with zero problems and we were able to open the laundry room as promised to the tenants of this building. They also did a great job welcoming tenants and teaching them how to use the equipment.
Rob B. Co-op Board Member
Manhattan
I encountered a problem with one of the washers in my building which stopped in the middle of the cycle and would not restart. I called the 800 number on a Saturday night about 9PM. The customer service people were very friendly, they suggested some things to try and then contacted a service rep who called me back within 15 minutes. He told me how to get the machine open and then called me back to be sure I was able to get my clothes out of the washer. The following morning (Sunday) someone called me to be sure the problem was resolved and assured me I would be refunded for the additional use of the machine. While I was frustrated that I spent most of my Saturday night fiddling with washing machines, your customer service department did everything they could to help and I was pleasantly surprised. So often these days customer service leaves a lot to be desired, but these folks did their job well. I wanted to thank you and them for their help.
Colleen Fay
White Plains NY
SDI suggested we install Smart Card machines into our larger buildings, which we did. We increased the prices, increased revenue and SDi helped make the process totally smooth.
Karen Fry
Columbia University
Every time I'm going to put in a laundry facility, I only go to SDi. They service the facilities promptly, they remit payment promptly and they're easy to deal with. All their deals are fair to everybody.
Mark Engel
Langsam Property
Our contract with SDi is the longest contract since the inception of the building. Our relationship with them has been exceptional throughout our 40-plus years and it continues to be so today. We won't consider anyone else.
Claudio Jordan
Co-op Board President
Manhattan
