About Us
Making Brooklyn Home is brought to you by Brooklyn Home Management.
Brooklyn Home Management was created in 2011 to offer neighbor-centric property management services to small and mid-size buildings. We are committed to service, affordability and community.
We live in the communities we serve and treat our clients like friends and neighbors. We believe in improving the Brooklyn experience for all, including the less fortunate.
A portion of all revenue goes to supporting community programs and projects in Brooklyn.
We are fully insured and bonded.
Services
Operations and Maintenance:
- Refuse and recycling removal
- Snow removal
- Regular cleaning of common areas
- Provide regular property inspections and reports
- Provide recommendations to increase a building’s energy efficiency
- Recommend steps and plans for preventative maintenance
- Purchase, deliver, and document expenditures for required supplies and materials
- Provide service for minor repairs to properties without superintendants
- Troubleshoot and recommend solutions for all maintenance-related issues
- Provide necessary access to vendors, contractors, and other repair/service personnel
Financial Management:
- Collect all common charges, maintenance, assessments, and fines
- Pay all bills for the association in a timely manner
- Prepare and submit annual budget for Board review and acceptance
- Monitor and document property income and expenses
- Coordinate with the property’s accountant for annual audits, taxes, and city filings
- Generate simple, informative, monthly reports
- Identify creative ways to eliminate waste and generate extra revenue
Business Administration:
- Assist Board with obtaining insurance for property and manage documentation
- Obtain insurance certificates from vendors and contractors as needed
- Procure vendor contracts and monitor performance
- Review contractor agreements for property
- Secure bids for repair/replacement work
- Provide recommendations for best value/cost to the board
- Attend Board meetings and provide agenda-relevant information
- Follow and remain apprised of local laws, municipal codes, and regulations
- Inform the Board of compliance issues and provide recommendations
- Manage annual inspections and filings as needed for compliance (elevator, boiler, fire, etc.)
- Enforce “House Rules” at the direction of the Board
- Resolve issues with the Department of Environmental Protection (DEP) related to water and sewer charges
- Share best practices of well managed properties to ensure maximum efficiencies
- Act in the best interest and welfare of the property, its owners, and tenants
Testimonials
John Rouse has done a superb job managing our building. Everything was in a state of total chaos before he showed up. He helped us put our finances in order. He has an extensive and deep knowledge of standard operating and budget practices for a building. When we need something fixed, he does research, gives us several quotes, tells us which repair person he thinks is most competent. He’s also handy with tools and can fix many things himself. He’s absolutely reliable–does everything he says he’s going to do and more. I’m amazed by how much work he’s doing, and how efficiently he is doing it. He’s also a genuinely nice, thoughtful guy–easy to talk to, very responsive and friendly. He’s even served as a very effective mediator in disputes between different owners. Hire him and you won’t be sorry!
I would like to provide a recommendation for John. He’s been working with our condo association for several months and we are thrilled with his services. We spent 2 years self-managing because we couldn’t find a property manager with fees reasonable for an association of our size, and John has met our needs perfectly. His super services have been amazingly reliable and his property management services have relieved much condo stress for all units!
He helps with EVERYTHING form accounting/finance, fixing things, finding resources to fix bigger jobs and pricing them out, researching projects for us, handling disputes between neighbors and more. Plus he is just a really nice guy. We interviewed a number of companies and people, and he was definitely the best.
-W. C.
